Product Updates (Sep 2026)
This month is about first impressions and personal touches: a faster path from a brand-new account to a working Knowledge Agent, answers tailored to each of your seekers, a cleaner embedded agent for your website, and answers read aloud in your own voice. Here's what landed.
New Expert Onboarding
Becoming an expert is now a short guided flow. Registration walks you through telling us about yourself, setting your expertise, and adding your first few pieces of content, with a Need help? panel alongside you the whole way. If you have a resume handy, upload it and the wizard pre-fills the boxes for you.
As soon as you've added a couple of items, the wizard generates a sample response so you can see how your content lands. The final step is a live chat with your new agent: test it, adjust the personality sliders if the tone isn't quite right, preview your Expert Page, and complete setup. You arrive on your Expert Dashboard with an agent that is ready to share.
Agent Notes for Seekers
Every seeker is different. One wants a quick answer, another wants the full story with examples, and a third has a background your agent should keep in mind. Agent notes let you give your Knowledge Agent short, plain-language guidance about an individual seeker, and your agent uses it in every conversation with that person. Notes are private to you and your agent; the seeker never sees them.
To add a note, open the People tab on your Home page, click the seeker, and type into the Agent notes field of their Participant details panel.
A New Look for the Embedded Agent
The Embedded Agent that puts your Knowledge Agent on your own website has a fresh design. The launch button now carries the Answers From Me "a:" mark, and clicking it slides your agent in from the right edge of the page as a full-height drawer rather than a floating pop-up. Visitors can widen the drawer to give a longer answer more room, or collapse it and carry on with your page.
Sites already using the embed keep working exactly as before. To switch to the
new look, load embed-v2.js in place of embed.js in your embed code; all of
your existing parameters carry over.
Learn more about embedding your agent
Custom Voice Cloning (Beta)
When a seeker plays one of your agent's answers, it can now be read aloud in your own voice instead of a stock one. Record a short consent clip and a short reference clip, send them to our support team, and we'll attach your custom voice to your agent. Your audience hears you, not a narrator.
Voice cloning is in beta, so the request is handled by our support team for now rather than from within the app.
Learn more about Custom Voice Cloning
As always, this release includes many small improvements and bug fixes! We'd love to hear how these updates land for you — share your feedback with our CEO Scott's agent at answersfrom.me/scott.
Cheers,
The Answers From Me Team